Creating a Transformative Visitor Experience This course is a must for anyone working in visitor experience. You'll explore the experience economy, how it's developed, its impact on everything we do within attractions today, and how we can use this to create transformative visitor experiences. Buy £49.50
1 Welcome Before you begin Welcome 2 Chapter One – What is the Experience Economy? Lesson One – What do we mean by the experience economy? Lesson Two – Why does this matter to your attraction? 3 Chapter Two – The Case for Transformative Experiences Lesson One – How do we get from experience to transformation? Lesson Two – Do we really deliver against visitor needs 4 Chapter Three – Evaluating Transformative Experiences Lesson One – Understanding Transformative Experiences 5 Chapter Four – Transforming Your Practice Lesson One – How can you apply this thinking? Some examples and case studies 6 Conclusion Conclusion 7 Test Your Learning Creating a Transformative Visitor Experience Quiz 8 Thank you & Further Reading Links You have now finished the course – Creating a Transformative Visitor Experience End of course survey – you must complete this to receive your certificate
